The SOAR 2019 agenda is focused on helping you and your organization, as a member of the BluJay community, get the most value from your solutions, connections, and the Global Trade Network. You will also hear from thought leaders and inspirational speakers in our general sessions.

Tracks are organized by profile: Shippers, Forwarders, Brokers, 3PL/LSP, and Carriers.

Each track will feature a variety of solution-based sessions designed to provide value for users, administrators, executives, or partners in the Global Trade Network.


This is a partial list of sessions and is subject to change. New sessions, descriptions and presenters are added as they are confirmed.



Discover Transportation Management for Shippers

An overview of BluJay’s Transportation Management for Shippers solution with an emphasis on how it delivers value with its broad feature set, cloud platform, global capabilities, data-driven insight and network connectivity.

Discover Fleet Management

Discover BluJay’s Fleet Management solution, designed for both private and dedicated fleets, along with seamless integration to our Transportation Management for Shippers.

Discover Parcel in the Cloud

Learn about BluJay’s leading Parcel solution and how it can be configured to support both mid- and high-volume operations, giving you the ability to manage 100 packages a day or 100,000 packages a day. You will also learn how it is integrated into our Transportation Management solution to complete a single platform for all of your transportation needs.

YOU: The First Building Block of Leadership

How can you strike “Leadership Gold” in the supply chain and logistics industry? It starts with you! Kyle Kottke weaves together stories from years in the transportation industry, to illustrate “a trucker’s take” on teachings from John Maxwell’s Leadership Gold, such as “People will summarize your life in one sentence, pick it now,” and “Don’t send your ducks to eagle school.” Join us for this unique session on leadership, with humor and relevant examples from trucking, transportation, and supply chain.

Tips and Tricks System Admin Session. How do I become a TMS super user?

So you think you have it what it takes to be a super user? Well, this is the session for you. This session will layout the steps and milestones you can follow to get on the path to being a top user of of BluJay’s TMS. You will learn how to conduct routine health checks, generate key reports and analytics, and how to to deal with release summaries. How to raise your productivity and improve your operation year over year. You will review the classes should you be taking at BluJay University and how to plan for them. Join us and start your journey!

Getting the most out of BluJay Parcel: Tips and Tricks

As a global leader with 20 years experience, BluJay knows a thing or two about Parcel. With so many customers and so many years of investment in the solution, we are certain there are hundreds of features and capabilities that go unused in our system. This session is all about learning some of the most productive and creative features in BluJay Parcel. Attend this session if you are a current Parcel user and you will walk away with lots of new ideas. If you’re not a Parcel user (but thinking about becoming one) you can attend to see the depth and the powerful capabilities built into our market leading platform.

Discover LaaS – Logistics as a Service (presented with BluJay customer Rich Products)

BluJay’s Logistics as a Service (LaaS) offers you a full service transportation team to manage your freight. We run on the same platform as our customers so making the switch to and from LaaS is a snap. It offers a level of flexibility not available anywhere else in the industry, including adding capacity for peak times, acquisitions or other one-time events that require scale. Come to the session and learn how our LaaS team works, as told through examples by BluJay and customer Rich Products that will give you a picture of the data at work. How do we generate higher and higher productivity levels? How do we approach the cost/service trade off? How do we structure for success? What reports do we run? How do we plan for the future?

A LaaS Customer’s Carrier Management Model for Success

With the help of BluJay’s LaaS, Aryzta has gone through quite a transformation over the years in regard to how they measure and engage with their carriers. In this session, Aryzta will walk through their journey from legacy state to the program they’ve developed to be a better shipper of choice, discussing the benefits of the strategy and collaborative model. They’ll demonstrate the program in action and end the session with their first annual carrier awards. Shippers and carriers alike will take away valuable insight that can be put into practice.

Sabra Case Study: Supply Chain Optimization through Network Modeling

In this session, you will learn how BluJay customer Sabra utilizes the optimization engine within Transportation Management for Shippers to lower transportation and production costs while improving their service levels. The company’s logistics and transportation leaders will walk you through the process of taking the results of the model executed by BluJay, through the internal change management required to implement the plan into reality. Additionally you will learn how to quickly identify if an optimization study could benefit your network.

How to Scale with Integrated Carriers in BluJay’s GTN

Many shippers new to the BluJay Global Trade Network (GTN) will seek to bring pre-existing carrier relationships with them – as well they should. But one of the oft-overlooked benefits of joining the GTN is the opportunity to add accomplished carriers that are subject matter experts in producing industry-leading “value” on the BluJay Transportation Management platform. With a focus on current market trends, this discussion will address potential misconceptions of new shippers, and the value of network carriers with a proven ability to drive down freight spend and improve product flow.

Garmin Case Study: Upgrading your Parcel Application

Garmin is a heavy user of the Parcel application, using it in 5 of our larger warehouses, with plans to expand. This presentation will tell Garmin’s story of how they upgraded from Flagship 6.002 to Parcel 18.0. Learn more about what went well, what didn’t, how we rolled out the upgrade to all sites, test planning & execution – and more!

Customer Case Study: Parcel in the Cloud


Customer Case Study: Parcel Success Story and Lessons Learned


Better Negotiate your Shipping Contracts

Johhny Telos, from Transportation Audit and Recovery Services, will engage you with this sometimes funny and always thoughtful session on how to navigate the world of shipping contracts. After leaving a long career at FEDEX, Johnny want on to start his own company focused on helping his clients negotiate their shipping contracts, saving hundreds of millions of dollars over the years. No matter if you’re a beginner or consider yourself an expert when it comes to shipping contracts, you will leave this session with ideas, thoughts and techniques to better prepare you for your next contract negotiation.

Discover Managed Procurement

Learn about BluJay’s Managed Procurement Services and how we optimize your spend, centralize your bidding process, and handle the workload associated with managing this intense process. You will also learn how the BluJay Global Trade Network provides access to data only BluJay can provide, so you can benchmark against your peers and ensure your costs are in line.

Navigating the Temperature Controlled Supply Chain

This session will cover a number of key issues plaguing your supply chain right now:
– Rates – what can we expect in 2019?
– Temp-controlled shipping in the wake of the ELD mandate
– OTIF regulations and the impact on temp-controlled shipping
– Tax law changes and the impact on temp-controlled shipping – in particular food and beverage shipping
– FSMA – what are shippers/brokers responsible for?
– Weather/Seasonality – how will produce and other commodities be affected in 2019?

All-Star Tips for a Successful Implementation

What makes an implementation successful? Back by popular demand, learn the top tips to prepare for your project, get aligned across the team, and cross the finish line standing tall using our proven SOAR methodology. In this session, we will focus on resource alignment, master data requirements, integration, current and future states, and project governance .

Carrier Roundtable Workshop

In this workshop, we want our Carrier partners to bring their ideas and thoughts about how to improve our Global Trade Network. We see our Carrier partners as indispensable in our quest to change the world of supply chain. We will workshop and present new concepts about integration, workflow, and new features to improve the end-to-end supply chain. Carriers only!

Discover Compliance

Learn about BluJay’s market-leading compliance solutions. This session will cover our License Determination, Denied Party Screening, Document Determination offerings.

Discover Transportation Management for Forwarders

In this session, you will learn about BluJay’s Transportation Management for Forwarders solution. The automated workflow was designed to help you manage global moves while considering deadlines, milestones, and priorities, to consistently deliver for your customers. We’ll review new features including Customer Relationship Management (CRM) and mobile application integration.

Discover Global Customs Management

Learn about BluJay’s Customs Management, a multi-country customs compliance software solution that enables companies to comply with customs and security regulations. Connecting cloud-based technology, black-box functionality, and industry-leading expertise in one solution, within the largest Global Trade Network, this single point of connection for global customs operations provides a dramatic reduction in cost, time, and complexity.

Customs Customer Case Study – Customs Management
Discover BluJay Control Tower

Our Control Tower solution sports a new user interface and simplified workflow. Learn how Control Tower can help you include all of your supply chain partners to track orders and shipments, from supplier to the end customer and every step in between.

Discover Yard Management

Learn how BluJay’s flexible and easy-to-deploy Yard Management solution can help you eliminate “supply chain black holes” by providing visibility and control in your yard.

Discover MobileSTAR – Improving the Final Mile with MobileSTAR

Learn about BluJay’s hottest solution – MobileSTAR. This session will show you how MobileSTAR can help you redefine the customer experience, quickly link to your carriers or private fleet, and provide unprecedented and real-time visibility to your operation.

Customer Advisory Boards, Aha!, and How to Bring Your Voice to the Roadmap

BluJay’s Customer Advisory Board (CAB) ensures that the voice of the customer is not only heard, but also reflected in product development. In fact, 25 percent of BluJay’s development efforts are dedicated to YOU, our customers. Find out how we turn your ideas into action through CABs and Aha!, the ideas portal in our product management tool where the BluJay product community can submit ideas to address common practices or to solve complex business issues. Since introducing the crowdsourcing functionality tool at last year’s SOAR, we’ve implemented an average of 10 new customer ideas each month.

Discover MessageBroker and the Power of Integration

This session will introduce you to BluJay’s MessageBroker. Whether it’s ANSI X12, EDIFACT/EANCOM, standard or proprietary XML, Flat File/CSV or another regional EDI standard, you will learn how to tie your suppliers, partners, customers, and external systems into a seamless, and automated workflow.

Exclusion and Recovery: What does 232 and 301 mean for you?

Customs attorney Erik Smithweiss will walk through the current state of Section 232 Steel & Aluminum Exclusions and China 301 Exclusions, with a focus on recovery. How do you get exclusion for your products? Once you get an exclusion, what’s next for recovering the duties? This session will provide strategy, guidance, and examples for both programs.

Regulatory Year in Review

Description coming soon.

Border Issue? There’s Tech for That (and it’s BluJay’s)

Description coming soon.

Additional Featured Content

No matter which track you may be following at SOAR 2018, there’s something for everyone in these additional sessions that apply across the BluJay community.


As a SOAR attendee, you’ll be first to see the new learning system unveiled by BluJay University. We’re offering instructor-led courses and other options at the conference to get you started on some of the most popular topics for users and system administrators.

Peers + Partners

Learn from fellow users and partners in the BluJay community as they showcase real-world examples of meeting challenges with solutions, applying best practices, or practical use cases that optimize their business.

Customer Advisory Board

In addition to our CAB meetings taking place at the conference, we will have an introductory session for those who want to learn more but are not yet involved, and another to show you the simple process to submit product ideas through the Aha! System.

Stairway to Value

BluJay will introduce you to the maturity model for gaining incremental value from your current investment and the Global Trade Network through our Stairway to Value process.

Discovery Sessions

Want to learn more about a solution or service offered in BluJay’s Global Trade Network? Our discovery sessions are a great way to get an overview and introduction to offerings within the ecosystem that could complement your current solution further optimize your supply chain operations.

Continuing Education Credits

CEU Credits Pending

Approved for 13 CCS/CES Credits